Family run for five generations
When you place your trust in William Purves you can expect the highest standards of professionalism, compassionate care and a truly distinct service.
We’ve been supporting families and earning their trust for generations. In some communities, our funeral director business had a different name and identity. But no matter who they were before, there’s a long-standing legacy of care, trust and service from local people, for local families.
Being part of William Purves, a family owned and run business, means today’s families will be guided and supported by professional teams who can draw on many years of experience. For those needing our help for the first time, or those we’ve supported for many years, every family receives the highest standards of care and commitment to ensure each funeral is “just right”. Let our family help yours, when your may need help the most.
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John Doe
Why choose us?
No two funerals are the same. No two funeral directors are the same either. Everything we do is driven by four core values.
Integrity
We’re transparent about what’s involved in a funeral and also how much it will cost. No upselling, no hidden extras, no surprises. We don’t charge extra for viewings, Saturday morning funerals, out-of-hours removals or for any extra staff needed on the day. Delivering the highest standards of service matters to us: ensuring you get the support you need and earning your trust along the way.
Dedication
Our dedication sets us apart too. From offering a single point of contact throughout rather than a split team or a call centre to being available 24/7, 365 days a year. And the little things we do such as picking up clothing, delivering ashes, returning jewellery and other valuables. After the funeral, we don’t stop caring. Families can access our complimentary bereavement support in a variety of ways: one-to-one counselling or attending a group course.
Compassion
Our staff choose to do this job because we care deeply about families. We care that you successfully arrange a send-off that’s just right based on what’s important to you and your loved ones. For some, that road is well trodden and for others, it’s the first time. But for all it’s an emotional time to make big, unfamiliar decisions. Our team offer experience, patience, time and a lot of understanding. Which is why compassion for bereaved families is our number one value.
Respect
This applies both to the deceased and also the bereaved family left behind. From the first time someone comes into our care, we treat them with the same respect we’d apply to our own family, throughout their final journey. And for those left behind, we ensure they can lean on our experience, have the time, space and support to arrange the funeral they really want, not one that is convenient for us.